Audio Response

AUDIO RESPONSE SYSTEM

Audio Response puts your most-used credit union transactions at your fingertips without ever leaving your home or office.

Audio Response gives you immediate access to account information and lets you complete many financial transactions with just a touch of a button. Using the automated telephone system is convenient, error-free and completely confidential.

A voice-automated teller will talk you through each menu-driven transaction by the numbers. First-time callers can use a "help" directory, and experienced callers can key ahead for faster service.

Using Audio Response, you get a whole range of transactions in minutes, right from your home, office, or car phone. In service 22 hours a day, seven days a week (system goes off-line between 12:00 midnight and 2:00 a.m. daily). Audio Response delivers your account information and transaction requests clearly and accurately.

Audio Response System
1-800-399-4796

ACCOUNT ACCESS

Quick Check Press 1
Balances are automatically given for Savings and Checking
Listing of most recent Savings transactions Press 2
Listing of most recent Checking transactions Press 3
To transfer funds from S01 to S75 Press 4
To transfer funds from S75 to S01 Press 5

Account Inquires Press 2
Account balances Press 1
Account histories Press 2
Checks and IRA information Press 3

Financial Transactions Press 3
Transfer funds between accounts Press 1
Make a credit card payment Press 2
Withdraw funds by check Press 3

MAIN MENU OPTIONS

Account Access Press 1
Member Services Press 2
Credit Union Information / Requests Press 3

When the voice prompt indicates, enter your member account number and PIN.

Press the * key to return to the previous menu.

MEMBER SERVICES

Checking Services Press 1
To reorder checks Press 1
To request a copy of a cleared check Press 2
To request a Stop-Payment on a check Press 3
Request statement copy Press 2
Change PIN Press 3

CREDIT UNION INFORMATION

Request Credit Union Brouchure Press 1
Receive Financial Calculations Press 2
Products and Services Press 3

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