AUDIO RESPONSE SYSTEM
Audio Response puts your most-used credit union transactions at your fingertips without ever leaving your home or office.
Audio Response gives you immediate access to account information and lets you complete many financial transactions with just a touch of a button. Using the automated telephone system is convenient, error-free and completely confidential.
A voice-automated teller will talk you through each menu-driven transaction by the numbers. First-time callers can use a "help" directory, and experienced callers can key ahead for faster service.
Using Audio Response, you get a whole range of transactions in minutes, right from your home, office, or car phone. In service 22 hours a day, seven days a week (system goes off-line between 12:00 midnight and 2:00 a.m. daily). Audio Response delivers your account information and transaction requests clearly and accurately.
Audio Response System
|Quick Check||Press 1|
|Balances are automatically given for Savings and Checking|
|Listing of most recent Savings transactions||Press 2|
|Listing of most recent Checking transactions||Press 3|
|To transfer funds from S01 to S75||Press 4|
|To transfer funds from S75 to S01||Press 5|
|Account Inquires||Press 2|
|Account balances||Press 1|
|Account histories||Press 2|
|Checks and IRA information||Press 3|
|Financial Transactions||Press 3|
|Transfer funds between accounts||Press 1|
|Make a credit card payment||Press 2|
|Withdraw funds by check||Press 3|
MAIN MENU OPTIONS
|Account Access||Press 1|
|Member Services||Press 2|
|Credit Union Information / Requests||Press 3|
When the voice prompt indicates, enter your member account number and PIN.
Press the * key to return to the previous menu.
|Checking Services||Press 1|
|To reorder checks||Press 1|
|To request a copy of a cleared check||Press 2|
|To request a Stop-Payment on a check||Press 3|
|Request statement copy||Press 2|
|Change PIN||Press 3|
CREDIT UNION INFORMATION
|Request Credit Union Brouchure||Press 1|
|Receive Financial Calculations||Press 2|
|Products and Services||Press 3|
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